Our Company 
Testimonials
This picture is priceless and I had to share it with you. This is my mother and son at his high school play last weekend. I admitted my mother about two weeks ago to Anchor Lodge with the help of Barb Snezak and Joan Leibacher. We had been taking care of her at home, under Hospice Care for the last year. We actually thought we were losing her at the beginning of this year when she spent a week at the Hospice Center. Since then she has been bed-bound, declining in overall health and experiencing cognitive difficulties. Against my mother's wishes, we made the decision to admit her to a facility.
This picture would not have been possible if we did not make that decision and your staff did not take her in lovingly and effortlessly. Her room is the most beautiful room at the lodge and her care has been exceptional. From the first day she was admitted to the day this picture was taken, only two weeks, she has made an amazing turn around. She is up every day, dressed, getting her hair done, making friends and participating in activities. Despite her wishes not to be in a facility! She's had no combative episodes, nor has she taken any medications for sedation. She is alert, pleasant, and seems to be enjoying her time at the lodge.
After consulting with the nurse, we decided that she was well enough to venture out to see my son's senior year play. Something we would never had done if she was at home. We couldn't have gotten her dressed let alone out of the house. It just would not have been a thought. By the look in her eyes, well, words can't describe what I believe it meant to her. A once in a lifetime event I'm sure in her own mind she thought she'd never see.
She is now looking forward to attending his graduation party and taking him to dinner at The Olive Garden. She also is going to begin working with therapy to get back to a point of standing to transfer rather than using a lift. I'm sure her own motivation is driving her, but if her vehicle wasn't Anchor Lodge, she wouldn't get very far. Her move to Anchor Lodge has given her hope and reasons to continue to live. And in only two weeks!
Thank you doesn't seem to be enough, so I thought the picture would give you a better feeling for our appreciation."
— Susan
Sometimes life takes us down roads we do not expect. This past year I had several health problems which led me to need skilled nursing and rehabilitation. I decided to go to Amherst Manor Retirement Community. Thanks to the encouragement and consistent determination of their therapy department, I was able to be independent and moved to their Assisted Living. Both facilities are truly like a family to me, from administration to all other departments.
They have a pleasant attitude towards all residents in everything that they do, and it shows. The food is wonderful; it really is like a home cooked meal every day. The activity department is constantly planning great activities. At thanksgiving, all families were invited for an extravagant dinner and I believe they served over 300 people. How wonderful is that? It was like the first Thanksgiving. Thank you Amherst Manor Retirement Community for helping this past year with my struggles to regain my independence.
— Dixie
Living at Wayne Manor is like a home away from home. There is always something to do and someone to visit with whether it is a staff member or your neighbor. Everyone is friendly and always looking to share a story. The food is delicious especially the desserts. Each member of the staff is out of this world. You can’t find a better place to call home!
— Thelma
I like living at Wayne Manor because it is a nice place to be. My room is spacious, yet cozy feeling and my patio allows me to continue to enjoy the outdoors. The staff here make me feel secure. They are always willing to help when needed and they make it feel like home with their warm smiles each day.
— Margaret
Happy Holidays to all!
Just when you have lost faith in human kindness, someone who teaches at Kean Elementary in Wooster, Ohio forwarded a letter. The letter was sent to the Principal's office after the school had sponsored a luncheon for the elderly. An old lady received a new radio at the lunch as a door prize and was writing to say thank you. This story is a credit to all humankind. Forward to anyone you know who might need a lift today.
Dear Kean Elementary:
God bless you for the beautiful radio I won at your recent senior citizens luncheon. I am 84 years old and live at the Sprenger Home for the Aged. All of my family has passed away. I am all alone now and it's nice to know that someone is thinking of me. God bless you for your kindness to an old forgotten lady. My roommate is 95 and has always had her own radio, but before I received one, she would never let me listen to hers, even when she was napping.
— Agnes
Dear Mary Beth,
I was discharged this morning as a resident at Town Center after spending 26 days in rehab in 100 Main Street. I bought home a Special Touch Award brochure thinking I could pick out one person who should be recognized as doing something special for me. I couldn’t come up with only one person.
Every person on staff, from the one who saw me coming to the door and waited to hold it open, always with a smile, to the head nurse, dispensing the meds was very special. It never mattered what I needed or asked for it was always taken care of and always with a smile. The entire staff on 100 should be thanked for giving me a “Special Touch”.
The entire staff at Rehab also did a remarkable job with me, they all showed so much patience and helped me to do things I never thought I could.
I also want to tell you how impressed I am with the kindness and loving care that they all showed to my roommate who required a lot of care, not one time did I every hear anyone be short or curt with her.
I was not looking forward to spending several weeks in any nursing facility, but it turns out it was a good experience.
Sincerely,
— Vivian
Dear All,
Ann and I would be remiss if we failed to send a note of sincere thanks to all of you who so lovingly and professionally tended to Ann during her stay at Main Street. Nurses, attendants, therapists and administrators are to be commended for the manner in which they performed their duties.
Best wishes to all of you.
— Dick
To Housekeeper, Alicia Crutcher,
Who helped me find my way back from 300 Hall to the 200 Hall. She gave me a bright smile, making my whole day better. She assisted me over the carpet. She stopped cleaning and helped. She was very kind and helpful.
— Jean
To Activity Director, Cindy,
We are impressed with all of the staff in the 300 wing. But I also want to recognize Cindy for helping Marisa stay involved socially. She has a great spirit and disposition. Cindy is a real compliment to the staff and we truly appreciate her work on mom’s behalf.
— J.
To Lisa Roth, Assisted Living Director,
We know it’s not easy to deal with a bunch of old folks and their relatives but Lisa does it with grace and love. We appreciate so much her willingness to take on the burden of handling the tough job of running this facility. It’s a thankless job that someone has to do. You do it so well. Thank you for all you do.
— Bruce and Betty
To all… from the nurses, to the aides, to the cleaning staff, to the activities directors, to rehab, to office staff. to dining and laundry: Thank you all for everything that you did for my mom, Doris Glavan! You are the best! Her daughter, Deb.
To Maria Gonzalez:
Marie was extremely helpful and positive in helping me cope with a depressing situation. She was always willing to go a step further to make my stay less stressful for me and my family. Thank you.
— Gary
